When will my order ship?
All items on our website are ready to ship and will ship within 3-5 business days.
Note: Orders placed Nov 26 - Dec 3 will ship starting Dec 4 due to travel.
Do you ship internationally?
Yes I do! Please check my Shipping and Policies page for more details
Is gift wrapping an option?
Your jewelry will automatically arrive in our FSC-certified jewelry boxes and/or our reusable suedette pouches.
SENDING YOUR ORDER AS A GIFT?
Choose 'Mark as Gift' to make sure no pricing information is included and enter a custom message so your recipient knows the gift is from you!
Help! I lost an earring!
It happens, not to worry! You can buy a replacement single! Use the code: LOST on any earrings to buy a replacement! If your earrings have a designated left and right facing earring, let me know in the "Special Instructions" box which one you need!
I have sensitive ears, will your earrings irritate my ears?
I use high-quality materials designed to be gentle on sensitive ears, including gold-filled and rose gold-filled ear wires, 925 sterling silver, gold vermeil, and 304 stainless steel. While everyone's sensitivity is different, these materials are generally well-tolerated.
If you have extreme sensitivities to copper (commonly found in sterling silver and 14k gold), I recommend stainless steel as it contains no copper.
How should I care for my jewelry?
Read the Jewelry Care Guide on the blog!
Can I return or exchange sale items?
No, all sale items including items purchased with a discount code or during a sale, are not eligible for returns, exchanges, or refunds.