Returns

Items in unworn, original condition may be returned within 15 days of delivery.  To start the return process, and receive a return label please email Yoyo at hello@studiyojewelry.com.

Please package the items using the original boxes and padding to protect the pieces during shipment. STUDIYO Jewelry will be unable to issue a refund for lost or damaged packages and reserves the right to deny credit if the merchandise returned is damaged in any way. 

• Refunds are issued to the original payment method. An email confirmation of your refund will be sent to you. 
• All sale items (including items purchased with a discount code) custom made-to-order items, and gift cards are FINAL SALE and cannot be returned.

Exchanges

Items in unworn, original condition may be exchanged for store credit within 15 days of delivery. STUDIYO Jewelry will be unable to issue an exchange for lost or damaged packages and reserves the right to deny an exchange if the merchandise returned is damaged in any way. Items must be returned with the original packaging. To start the exchange process, please email Yoyo at hello@studiyojewelry.com

• All sale items (including items purchased with a discount code) and custom made-to-order items are not eligible for exchanges.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.