We want you to love your pieces. If something isn’t quite right, we’re here to help.
Items in unworn, original condition may be returned within 15 days of delivery.
U.S. customers: We provide a return label.
International customers: Return shipping costs are the responsibility of the customer.
To start a return, email hello@studiyojewelry.com with your order number.
Please return items in their original packaging to ensure they arrive safely. We are unable to issue refunds for items that arrive damaged due to insufficient packaging.
Refunds are issued to the original payment method, and you will receive an email confirmation once your return has been processed.
Final sale items:
These items are final sale and cannot be returned.
Items in unworn, original condition may be exchanged for store credit within 15 days of delivery.
Customers are responsible for return shipping on exchanges.
To start an exchange, email hello@studiyojewelry.com with your order number.
Items must be returned in original packaging. We reserve the right to deny an exchange if returned merchandise shows signs of wear or damage.
Please inspect your order when it arrives. If your item is damaged, defective, or you received the wrong item, contact us right away at hello@studiyojewelry.com so we can make it right.
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